Terms and Conditions
Welcome to the Travel to Umrah website https://traveltoumrah.co.uk (“the Site”). These Terms and Conditions (“Terms”) govern your use of the Site and the services provided by Travel to Umrah (“we,” “our,” “us”). By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.
1. Services
Travel to Umrah offers Umrah travel packages, visa services, accommodation arrangements, transportation, and other related travel services. All services are subject to availability and the terms of third-party service providers (e.g., airlines, hotels, and transport services).
2. Booking and Payments
- Booking Confirmation: Upon booking any service with us, you will receive a confirmation email with the details of your reservation.
- Payment Terms: Full payment is required at the time of booking, unless otherwise specified. Payment can be made via credit/debit card or other accepted methods.
- Cancellation Policy: All cancellations must be made in writing. Refunds (if applicable) will be subject to our cancellation policy and may incur fees. Please refer to your specific package for details on cancellation deadlines and fees.
- Price Changes: Prices are subject to change based on exchange rates, availability, or changes in supplier costs. We will notify you of any changes before confirming your booking.
3. User Responsibilities
By using our Site, you agree to the following responsibilities:
- You must provide accurate and complete personal information during the booking process.
- You agree not to engage in any unlawful activities or use the Site for fraudulent purposes.
- You must have the legal capacity to make a booking and enter into a binding contract.
4. Travel Documents and Requirements
- Passports and Visas: It is your responsibility to ensure that you have a valid passport and obtain the necessary visas for Umrah travel. We assist with visa applications but cannot guarantee visa approval.
- Health and Safety: You are responsible for meeting the health requirements necessary for travel, including vaccinations, as per Saudi Arabian government regulations.
- Insurance: We strongly recommend purchasing travel insurance to cover cancellations, medical emergencies, and other unforeseen events.
5. Third-Party Services
We work with third-party suppliers such as airlines, hotels, and transportation providers. We are not liable for any services provided by these third parties. Any disputes or issues arising from these services must be directed to the respective service provider.
6. Limitation of Liability
To the fullest extent permitted by law, Travel to Umrah will not be held liable for:
- Any damages, losses, or injuries arising from your use of our services or Site.
- Any delays, cancellations, or interruptions caused by third-party service providers or events beyond our control (e.g., weather conditions, government restrictions).
- The failure to obtain required travel documents (such as visas) or comply with travel requirements.
7. Intellectual Property
All content, including text, graphics, logos, and images on the Site, is the property of Travel to Umrah or its licensors. You may not copy, distribute, modify, or use any content without our express written permission.
8. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective upon posting on the Site. By continuing to use our Site after any changes are posted, you agree to be bound by the updated Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or relating to these Terms or the use of our services will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
10. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Travel to Umrah
Email: info@traveltoumrah.co.uk
Phone: +44 20 3287 2118
Address: 302 Colne Rd,Burnley BB10 1DZ, UK